Supervisor and leadership courses

Ideal for developing chargehands, team leaders, supervisors and lead engineers, this training programme comprises four separate modules that focus on the most important areas for supervisor development, as perceived by employers.

The ECITB recommends completion of all four modules but this is discretionary. They can be completed in any order.

ECITB supervisor training has been developed in partnership with industry employers to ensure it meets their requirements. The training is contextualised to engineering and construction sites – both through the content and practical examples – and is delivered by trainers that have experience of the engineering and/or construction sectors.

Module 4 – Supervising for effective on-site safety supports employers to discharge their obligation for providing training to ensure people are put to work safely.

Our quality-assured approved training providers can tailor the examples and content of the training to meet clients’ requirements (these requests should be sent to ECITB in advance for approval).

Supervisor training course content

Module 1: Taking the lead (3 days)

1. The difference between supervising & leading
2. How to become an agile and situational-based leader
3. Effective communication in the work environment
4. Diversity & inclusion in the workplace and how supervisory responsibilities apply
5. Mental health considerations and how supervisory responsibilities apply
6. The concept and meaning of emotional intelligence and how this can be effectively used within supervision
7. How to motivate individuals and teams
8. How to delegate effectively and the associated benefits
9. The supervisor’s legal responsibilities in the work environment
10. The supervisor’s commercial responsibilities

Module 2: Achieving performance (2 days)

1. Effective performance management and associated techniques & methods for delivery
2. How to use tailored written and verbal communication for delivery of messages
3. Management of change in the work environment and what is required to achieve effective outcomes
4. How teams change, develop and present challenges
5. Human factors and why this is relevant in the work environment
6. The consequences of experiencing an incident/unplanned event and how to prevent these

Module 3: Sustaining success (2 days)

1. The Project lifecycle
2. Project planning and contracting
3. Project budgeting at the worksite
4. Management of change in a project setting
5. Quality in a project setting

Module 4: Supervising for effective on-site safety (2 days)

1. Supervisors’ roles and responsibilities
2. Management of SHE within the workplace
3. Effective site supervision, plan and organising work
4. SHE legislation, legal duties and control of hazards
5. Leading, motivating and monitoring the individual and the team
6. Accidents, incidents, near misses and reporting
7. CDM and temporary works
8. Safe systems of work: risk assessment and method statement process and completion
9. Pre-work briefs and setting to work onsite
10. Supervision and monitoring work
11. Post-work briefs and lessons learnt
12. The role in the context of site supervision

If all modules are successfully completed, delegates can apply for a Silver Card to confirm their achievement. To apply for a Silver Card, please complete and return the Silver Card application form. If you have any queries on this please email programmeadmin@ecitb.org.uk.

The Chargehand Development course is designed for new and experienced Chargehands and other team leaders with little or no previous training.

Those with temporary Chargehand duties (e.g. during periods of shutdown/outages) will also benefit. There are no prerequisites for individuals to attend this course.

At the end of this interactive training, delegates should be more knowledgeable and skilful in communicating effectively, managing performance and engaging with people -resulting in more effective and safer working on-site.

Chargehand course content

Communicate effectively
The basics of communication, leadership qualities, communicating your message, basics of feedback.

Hold yourself and your team accountable
Roles and Responsibilities, Leadership.

Assert yourself
Assertiveness skills, managing difficult situations and challenging behaviour.

Review people, performance and progress
Methods of monitoring performance, recognising and managing poor performance, developing and guiding your team /feedback.

Govern people and events
Preventing accidents, H&S legislation and information, employment law, managing difficult situations and challenging behaviour.

Engage with team and partners
Working in partnership, preventing accidents,  managing upwards, developing and guiding your team, building team spirit, leadership.

Ideal for existing or soon-to-be managers and supervisors, delegates gain coaching skills as a valuable addition to their management skills toolkit.  This is an interactive course, that provides the opportunity in a safe and structured learning environment to practice coaching skills and receive feedback.

Active participation is a critical element of this course and additional knowledge and theory are provided in the delegate guidance notes.

Upon successful completion, delegates will have the tools and techniques to prepare, deliver and evaluate coaching sessions, build their managerial skills through coaching and create a personal action plan to continue developing their coaching skills in the workplace.

They will understand:

• Different applications of coaching and recognise where coaching is appropriate
• The coaching process and acceptable coaching models
• How and when they are already coaching
• A range of coaching skills e.g. questioning, listening and rapport building

This two-day training course is for site managers, supervisors and employee representatives working on engineering construction projects using the National Agreement anywhere in the UK.

A key element of the roles of both groups is to manage employee relations so that contracts are completed on time and to budget. The National Agreement for the Engineering Construction Industry (NAECI) is a vital part of the framework which enables all parties to work together to achieve success.

The overall aim of this training is to ensure that all participants can make an effective contribution to the success of the projects in which they are involved. The intention is to help them to understand the provisions of the NAECI and to encourage them to demonstrate positive leadership qualities when applying these.

The course will normally be delivered during the initial stages of specific contracts, a time when team relationships and styles of working are evolving.

Due to the specialist nature of this course, only specific ECITB-approved trainers deliver this.