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Your feedback matters to us and we listen carefully to all comments and complaints.
If you wish to make a complaint about any product, service or experience you have had with the ECITB, please email your complaint directly to complaints@ecitb.org.uk
Or alternatively complete and submit the form above.
Or write to:
Complaints Team
ECITB
Office Suite KD3 First Floor
KD Tower
Cotterells
Hemel Hempstead
HP1 1FW
We will acknowledge your complaint within 7 working days and will aim to respond fully within 30 days.
Read our Complaints Policy and Procedures here.
Lisa Williamson (Mon-Thu) | Senior Account Manager | lisa.williamson@ecitb.org.uk | |
Nikki MacPherson | Deputy Senior Account Manager | nikki.macpherson@ecitb.org.uk | |
Sophie Anderson | Account Manager | sophie.anderson@ecitb.org.uk | |
Paul Hynd | Account Manager | paul.hynd@ecitb.org.uk | |
Vince Dutch | Account Manager | vince.dutch@ecitb.org.uk | |
Sean Thompson | Senior Account Manager | sean.thompson@ecitb.org.uk | |
Mark Rae | Account Manager | mark.rae@ecitb.org.uk | |
Emma O’Neill | Account Manager | Emma.O’Neill@ecitb.org.uk | |
Chris O’Connell | Account Manager | chris.oconnell@ecitb.org.uk |
Matt Knights | Senior Account Manager | matt.knights@ecitb.org.uk | |
Alan Edmunds | Account Manager | alan.edmunds@ecitb.org.uk | |
Darryl Glover | Account Manager | darryl.glover@ecitb.org.uk | |
Dawn Thompson | Senior Account Manager | dawn.thompson@ecitb.org.uk | |
Mat Parker | Account Manager | mat.parker@ecitb.org.uk | |
Lorraine Rose | Account Manager | lorraine.rose@ecitb.org.uk |
David Lewis | Senior Account Manager | david.lewis@ecitb.org.uk | |
Lesley Coombes | Account Manager | lesley.coombes@ecitb.org.uk | |
To find out more about the ECITB’s global operations, products and services please visit ECITB Global website or contact:
Jason Riley
International Business Development Manager
00 44 7967 653556
Jason.Riley@ecitb.org.uk
Grace Omit
International Operations and Commercial Administrator
00 973 3890 9656
Grace.Omit@ecitb.org.uk
The Freedom of Information (FOI) Act means that anyone, anywhere, can ask for information held by ECITB. However, there may be times when we can’t give you everything you have asked for, because the Act has some exemptions which may apply.
To submit a request, please email foi@ecitb.org.uk stating clearly the information you require.
Alternatively submit your request using the form above.
For media enquiries contact Tom Shipp, Media and Strategic Communications Manager, via 01923 402139 or email tom.shipp@ecitb.org.uk