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Your feedback matters to us and we listen carefully to all comments and complaints.
If you wish to make a complaint about any product, service or experience you have had with the ECITB, please email your complaint directly to complaints@ecitb.org.uk
Or alternatively complete and submit the form above.
Or write to:
Complaints Team
ECITB
Office F15, Kings House Business Centre,
Home Park Estate, Station Road,
Kings Langley, Herts, WD4 8LZ
We will acknowledge your complaint within 7 working days and will aim to respond fully within 30 days.
Read our Complaints Policy and Procedures
Lisa Williamson | Senior Account Manager | lisa.williamson@ecitb.org.uk 07827 308565 |
Nikki MacPherson | Deputy Senior Account Manager | nikki.macpherson@ecitb.org.uk 07785 720055 |
Barry Haldane | Account Manager | barry.haldane@ecitb.org.uk 07485 399384 |
Paul Hynd | Account Manager | paul.hynd@ecitb.org.uk 07976 755181 |
Lorna Richardson | Account Manager | lorna.richardson@ecitb.org.uk 07485 359019 |
Alan Neale | Senior Account Manager | alan.neale@ecitb.org.uk 07485 398996 |
Mark Rae | Account Manager | mark.rae@ecitb.org.uk 07976 427913 |
Emma O’Neill | Account Manager | Emma.O’Neill@ecitb.org.uk 07741 338809 |
Chris O’Connell | Account Manager | chris.oconnell@ecitb.org.uk 07896 550857 |
Lesley Coombes | Account Manager | lesley.coombes@ecitb.org.uk 07881 035224 |
Dawn Thompson | Senior Account Manager | dawn.thompson@ecitb.org.uk 07896 416312 |
Lorraine Rose | Account Manager | lorraine.rose@ecitb.org.uk 07817 657274 |
Alan Edmunds | Account Manager | alan.edmunds@ecitb.org.uk 07870 153071 |
Sarah Hepworth | Account Manager | Sarah.hepworth@ecitb.org.uk 07485 399230 |
Gary Haynes | Account Manager | gary.haynes@ecitb.org.uk 07917 722021 |
Louise Wright | Account Manager | louise.wright@ecitb.org.uk 07483 071221 |
Mark Harvey | Senior Provider Account Manager | mark.harvey@ecitb.org.uk 07384 235536 |
Martin Reay | Provider Account Manager | martin.reay@ecitb.org.uk 07920 590308 |
Martin Barton | Provider Account Manager | martin.barton@ecitb.org.uk 07485 359012 (Part time working hours) |
Ashley Thompson | Provider Account Manager | ashley.thompson@ecitb.org.uk 07485 399129 |
Ross Evans | Provider Account Manager Administrator | ross.evans@ecitb.org.uk 07825 521813 |
Shashi Ardeshana | Apprenticeship Monitoring Officer | shashi.ardeshana@ecitb.org.uk 07880 084681 |
To find out more about the ECITB’s global operations, products and services please visit ECITB Global website or contact:
Jason Riley
International Business Development Manager
00 44 7967 653556
Jason.Riley@ecitb.org.uk
Grace Omit
International Operations and Commercial Administrator
00 973 3890 9656
Grace.Omit@ecitb.org.uk
The Freedom of Information (FOI) Act means that anyone, anywhere, can ask for information held by ECITB. However, there may be times when we can’t give you everything you have asked for, because the Act has some exemptions which may apply.
To submit a request, please email foi@ecitb.org.uk stating clearly the information you require.
Alternatively submit your request using the form above.
For media enquiries contact Penny Wilkinson, Head of Communications and Marketing, via email penny.wilkinson@ecitb.org.uk