Your feedback matters to us and we listen carefully to all comments and complaints.
If you wish to make a complaint about any product, service or experience you have had with the ECITB, please email your complaint directly to firstname.lastname@example.org
Or write to:
Policy and Corporate Affairs Department
Blue Court, Church Lane
Kings Langley, Hertfordshire, WD4 8JP
We will acknowledge your complaint within 7 working days and will aim to respond fully within 30 days.
For our full Complaints Policy, please click here