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Complaints

Complaints

Your feedback matters to us and we listen carefully to all comments and complaints.

If you wish to make a complaint about any product, service or experience you have had with the ECITB, please email your complaint directly to complaints@ecitb.org.uk

Or write to:

Complaints Team

Policy and Corporate Affairs Department

ECITB

Blue Court, Church Lane

Kings Langley, Hertfordshire, WD4 8JP

 

We will acknowledge your complaint within 7 working days and will aim to respond fully within 30 days.

For our full Complaints Policy, please click here